Privacy Policy
How Heartfelt Details Studio handles website inquiries and order details.
Information we collect
When you submit an order request, wholesale inquiry, corporate inquiry or custom card request, we collect the information you choose to provide, such as your name, business name, email address, phone number, delivery details, order preferences, and message. Required fields are identified on each form.
How we use it
We use submitted information to respond to inquiries, discuss possible retail partnerships, process and coordinate customer orders, and communicate about those requests. We do not publish wholesale inquiry contact information on this website.
Form processing
Our forms are hosted using Netlify Forms. Submitted information is transmitted to and stored in the website owner's Netlify account for review. Netlify may process technical data necessary to operate the forms and reduce spam. Please review Netlify's privacy policy for details about its handling of information.
After an order request is saved, the website also requests a confirmation email through EmailJS using the customer name, email address and order details. Email delivery depends on the connected email service and its configuration.
Sharing and retention
We do not sell information submitted through our forms. Information may be processed by service providers needed to host the website and handle submissions. We retain submissions for as long as reasonably needed to handle inquiries, orders, and associated recordkeeping, subject to the hosting platform's controls and applicable law.
Website technology
Our pages load fonts from Google Fonts and use Netlify hosting. These services may receive technical connection information, such as IP addresses. We have not added advertising trackers or marketing analytics scripts in this update.
Questions or corrections
To ask about information you have submitted, please use the contact method from your existing order correspondence or submit a message through our retail partnership inquiry form if your request relates to a business inquiry.
Last updated: October 21, 2026.