Greeting Card FAQs
Answers about card formats, personalization, boxes of 10, production, shipping and business requests.
What sizes are available?
All new orders are offered in the finished 5×7-inch size: flat, classic folded and gift-pocket cards.
What is the difference between the card types?
A flat card is one cardstock sheet, with a front and back. A classic folded card opens like a book and has no pocket. A folded gift-pocket card has a V-shaped paper pocket attached inside to hold a gift card. Gift cards are not included.
Are these physical cards or digital files?
You are requesting physical printed greeting cards. The artwork is printed on cardstock and is not individually hand-painted. Product images are design previews; printed details may vary.
Are envelopes and packaging included?
Boxes of 10 include envelopes and boxed presentation with iridescent diamond-white crinkle filler and light gold botanical wax-seal stickers. Please confirm any individual-card envelope or packaging requirements with the studio before payment.
Can I personalize a card?
Yes. Existing-card personalization adds your requested name and printed message. The order form shows the existing additional charge. You can use one message for every card or enter individual messages. The live preview is approximate, and free editable greeting suggestions are optional.
Can I choose my own box of 10?
Yes. Select a flat, classic folded or gift-pocket box and choose the build-your-own option. Select exactly 10 cards per box, using different designs or multiple copies. All cards in a request use the same format. Boxes in a different format need a separate request.
How long does production take?
Standard production is estimated at 3–5 days after payment is received. Production and delivery are separate. Custom requests and corporate orders need timing confirmed before acceptance.
How much is shipping and how long does it take?
Standard shipping is $5.50 per order. Estimated standard transit is 2–5 additional days after shipment. Dates are estimates, not guarantees. The existing rush option is explained in the order form and is subject to confirmation before payment.
Does submitting the form pay for my cards?
No. It submits an order request. We confirm the details and payment instructions before you pay by Zelle or Apple Cash. Production begins after payment is received.
Can businesses place bulk orders?
Yes. Businesses can inquire about employee appreciation, employee birthdays, work anniversaries, client thank-you and holiday cards. Use the corporate inquiry form to discuss quantities, formats, personalization and timing. No special price, minimum order or production capacity is promised.
Can I request custom artwork or wording?
You can request design changes, names, colors and wording through the custom-request form. Feasibility, price and timing require approval before the order is accepted.
What if I need to cancel, return a card or report damage?
Contact the studio with your order number so the options for your specific order can be reviewed. See Shipping & Customer Care for contact instructions. No unapproved cancellation or refund eligibility rules are published here.
How do I ask an order question?
Call or text (646) 527-0951 and include your order number. Retail buyers can use the wholesale inquiry form; business card requests can use the corporate inquiry form.